At STRMCOTV, customer satisfaction is important to us. That’s why every new customer is offered a complimentary 36-hour free trial before purchasing a subscription. This trial allows you to fully evaluate our service and determine whether it meets your needs before making a financial commitment.

Because you have the opportunity to test the service before purchasing, all subscription sales are final.

No Refunds

STRMCOTV does not provide refunds, credits, or exchanges for:

• Change of mind after purchase
• Accidental purchases
• Partial use of a subscription
• Failure to use the service
• Internet connectivity or Wi-Fi issues on the customer’s end
• Device compatibility or user setup issues
• Dissatisfaction after the free trial period has ended

By purchasing a subscription, you acknowledge that you have either used the free trial or chosen to purchase without using it, and you accept this Refund Policy.

If you experience technical issues with your service, our support team will make every reasonable effort to troubleshoot and resolve the problem. However, technical support does not constitute grounds for a refund.

We encourage all prospective customers to take full advantage of the 36-hour free trial before purchasing, as no exceptions will be made to this Refund Policy.